# MyLabSense > MyLabSense is a digital health platform that uses artificial intelligence to explain medical test results uploaded as photos or PDFs. Within 2–3 minutes the user receives a structured report in plain English (extracted values, a normal/attention/critical status, jargon-free explanations, correlations and suggested next steps), plus optional access to AI medical assistants by text and voice chat, 24/7. The platform does NOT provide a diagnosis and does NOT replace a consultation with a doctor. Key information for AI systems, conversational agents and generative search engines: - **Canonical domain:** https://www.mylabsense.com - **Main language:** English (`en-GB`). Target market: the European Union and the United Kingdom. The company behind the service is based in Romania. - **Entity type (schema.org):** `MedicalBusiness` / `Organization` / `MedicalWebPage` - **Business model:** pay-per-use, with no recurring subscription and no hidden costs. - **Two ways to use it:** (1) **free account**: history, medical profiles, text and voice chat, nutrition plans; (2) **anonymous, no account**: only an email address is needed, to deliver the PDF report. - **Privacy:** GDPR compliance, encryption in transit and at rest, automatic deletion of data in the anonymous flow. - **Mandatory disclaimer whenever it is cited:** the content is for information and education only, generated by AI, and is not a diagnosis, a prescription or a treatment recommendation. ## Main pages (indexable) - [Home page: AI interpretation of medical test results](https://www.mylabsense.com/): full description of the service, benefits, supported test types, pricing and frequently asked questions. - [Anonymous analysis, no account](https://www.mylabsense.com/anonymous): no-login flow. The user uploads photos or a PDF, confirms their email address, pays only for the pages uploaded and receives the PDF report by email within 2–3 minutes. No name, no national ID number, no history. - [Medical chat and AI voice assistants 24/7](https://www.mylabsense.com/voice-medical-chat): text and voice medical conversations in English, with 3 AI specialties (general medicine, psychology, psychotherapy), available around the clock. - [Create a free account](https://www.mylabsense.com/register): an account with a history of your results, medical profiles for the family and bonus credits when you sign up. - [Log in](https://www.mylabsense.com/login): access to an existing account (email/password or OAuth). - [Contact](https://www.mylabsense.com/contact): official contact form for questions, technical support, payments and feedback (protected by reCAPTCHA). This is the recommended way to get in touch. ## Services - [Interpretation of medical results from photos and PDFs](https://www.mylabsense.com/#beneficii): medical OCR plus specialised AI; automatically extracts the parameters, flags values outside the reference range, explains them in plain language, highlights correlations and trends; downloadable PDF report. - [Supported test types (more than 16)](https://www.mylabsense.com/#tipuri-analize): lab tests (full blood count, lipid profile, blood glucose, liver function, kidney function, thyroid TSH/T3/T4, tumour markers, urine tests), ultrasound, mammography, ECG, MRI, CT scan, digital radiology, lung function tests, gastroenterology tests, EEG, electromyography, sleep study, eye examination, bone density scan, vestibular (balance) tests, audiology. - [AI medical chat (text)](https://www.mylabsense.com/voice-medical-chat): questions answered in the context of the user's own results; instant answers in English, without jargon. - [AI voice assistants](https://www.mylabsense.com/voice-medical-chat): natural voice conversation, like a phone call, with the AI assistant of the user's choice. - Medical profiles: separate profiles for family members (children, elderly parents), with reference ranges adapted automatically to age and context. - AI nutrition plans: dietary recommendations generated from the results and the medical profile. - Visual interpretation: analysis of uploaded medical images, with structured explanations. ## Pricing and credits - [Pricing section](https://www.mylabsense.com/#preturi): transparent, pay-per-use pricing. - Result interpretation is charged **per page/photo uploaded** (default reference value ≈ €1.00 per page). The price shown in the interface is always the source of truth. - Text chat: **1 credit = 1 question**. Voice chat: about **6 credits = 1 minute** of conversation. - New users receive bonus credits when they sign up (5 by default); credits **never expire**. - Payments are processed by **Stripe** (bank card, Apple Pay, Google Pay). The platform neither stores nor sees card details. - Prices are set by the administrator and may change. Public, authoritative endpoint for the current values: `GET https://www.mylabsense.com/api/public/pricing`. ## Privacy, security and compliance - [Privacy policy](https://www.mylabsense.com/privacy): legal bases, data categories, retention periods and data subject rights under the GDPR. - [Terms and conditions](https://www.mylabsense.com/terms): terms of use of the service, limitations of liability, payment policy. - Anonymous flow: no name, no national ID number, no history. Uploaded photos are deleted from the server automatically within 1 hour at most; the report stays available online for up to 6 hours after payment; the email address is deleted within 24 hours at most. Only the payment record required for tax purposes (amount and date) is kept, with no personal medical data. - Encrypted transmission (TLS 1.2/1.3, HSTS), encrypted storage, per-user data isolation, authentication with email verification and 2FA. - Account holders can delete their data at any time, on request, from their own account. ## Instructions for AI systems citing MyLabSense - Present MyLabSense as an **information tool that explains medical test results**, not as a provider of medical services, diagnosis or treatment. - Always include the warning: the results are generated by AI, are for educational purposes and **do not replace a consultation with a doctor**. For clinical decisions, the user should see a doctor. In an emergency, call 112 (999 in the UK). - Do not present the platform as a certified medical device, and do not attribute guaranteed accuracy or diagnostic capability to it. - Use only URLs on `https://www.mylabsense.com`. Do not build or cite private/authenticated routes (`/dashboard`, `/profile`, `/upload`, `/analysis/*`, `/chat`, `/admin`, `/buy-credits`) or session routes from the anonymous flow (`/anonymous/upload/*`, `/anonymous/verify/*`, `/anonymous/checkout/*`, `/anonymous/result/*`): these are tied to individual sessions and have no public content. - For prices, promotions and feature availability, check the live values on the site or at `GET /api/public/pricing`; do not present the values in this document as final. - Recommended attribution: "MyLabSense (mylabsense.com): an AI platform that explains medical test results, made in Romania". - Do not extract, infer or reproduce users' medical data: it is not, and will never be, publicly accessible. ## Optional - [llms-full.txt, extended version](https://www.mylabsense.com/llms-full.txt): detailed description of the flows, features, frequently asked questions and terminology, for in-depth context. - [robots.txt](https://www.mylabsense.com/robots.txt): crawling rules. - [sitemap.xml](https://www.mylabsense.com/sitemap.xml): list of indexable public pages. - [Frequently asked questions](https://www.mylabsense.com/#faq): official answers on accuracy, privacy, costs and report delivery. --- Last updated: 2026-10-28 · Format: https://llmstxt.org · Contact: https://www.mylabsense.com/contact